AI CHATBOT SERVICE
AI Chatbot for
Your Business
Trained on your documents, not generic internet data. Your customers and team get accurate answers instantly, 24/7, across every channel
AI Chatbot for
WHO IT'S FOR
Ideal For
E-Commerce
Answer product questions, track orders, handle returns — all from your actual catalog data, not generic responses
SaaS Companies
Onboard new users, answer feature questions, reduce support ticket volume by handling common queries instantly
Clinics & Healthcare
Schedule appointments, answer insurance questions, provide pre-visit instructions based on your specific procedures
Real Estate
Qualify leads, answer property questions, schedule viewings. Available 24/7 when buyers browse listings at night
Education & Courses
Answer student questions about curriculum, assignments, and enrollment. One bot handles what multiple TAs would
HR & Internal Teams
Policy questions, onboarding guides, IT troubleshooting. Internal knowledge base accessible via chat for all employees
ARCHITECTURE
How It Works
01
Your Data
Documents, FAQs, product catalogs, website content. Processed into vector embeddings with hybrid search
02
Smart AI
Customer asks a question. AI retrieves relevant docs from your knowledge base and generates an accurate answer
03
Every Channel
Same bot, same knowledge across Telegram, WhatsApp, Website widget, Email, Instagram
RAGVector SearchBM25Smart RoutingMulti-Model
FEATURES
What You Get
RAG with Hybrid Search
Semantic vector search combined with keyword matching (BM25). Your bot finds the most relevant information even when questions are phrased differently
Smart Model Routing
Simple questions go to fast, cheap models. Complex ones go to powerful models. Reduces your API costs by 40-60% without sacrificing quality
Multi-Channel Deployment
One bot, one knowledge base — available on Telegram, WhatsApp, your website, email, and Instagram. Consistent answers everywhere
No Vendor Lock-in
You own everything. Full source code, deployed on your infrastructure. No monthly platform fees. Only standard API costs for the AI models you use
No Recurring Embedding Costs
Document processing happens locally. Add new content to your knowledge base anytime — no API calls needed for embedding updates
Human Handoff
When the bot cannot answer confidently, it acknowledges the limit and escalates to a human agent or collects contact info for follow-up
A TYPICAL DAY
A Day in the Life of Your Chatbot
2:30 AM
Customer in a different timezone asks about shipping. Bot answers instantly with your actual shipping policy
9:00 AM
Morning rush — 15 simultaneous questions about product specs, order status, returns. Bot handles all of them
11:30 AM
Complex technical question the bot cannot answer confidently. Collects customer email and escalates to your team
3:00 PM
New product FAQ added to the knowledge base. Bot starts using it immediately — no restart needed
6:00 PM
Daily summary: 47 conversations, 89% resolved without human help, 5 leads collected, 2 escalations
Your team handled 2 escalations. The bot handled the other 45.
COMPARISON
Support Agent vs AI Chatbot
| Support Agent | AI Chatbot | |
|---|---|---|
| Monthly cost | Full salary + benefits | One-time setup + low API costs |
| Availability | 8 hours/day, weekdays | 24/7, every day |
| Response time | Minutes to hours | Seconds |
| Simultaneous chats | 3-5 max | Unlimited |
| Consistency | Varies by agent | Same quality every time |
| Knowledge updates | Retraining needed | Add docs, instant update |
| Scalability | Hire more people | Same bot, same cost |
AI handles the volume. Humans handle the exceptions.
PROCESS
How We Work Together
01
Discovery
Share your documents, define bot persona and tone, choose messaging platforms
02
Build
Process documents into vector database, configure AI models, set up RAG pipeline and channels
03
Test & Refine
Test with real questions, tune response quality, adjust persona, handle edge cases
04
Launch
Deploy to production, deliver documentation and knowledge base update guide
TAILORED TO YOU
Every Project Is Different
Scope and pricing depend on your specific needs. Key factors that shape the project:
Number of messaging channels
Volume and complexity of documents
Custom API integrations
Analytics dashboard requirements
Human handoff workflows
Ongoing maintenance needs
FAQ
Common Questions
How does the bot learn about my business?
You share your documents — PDFs, FAQs, product info, website content. We process them into a vector database with semantic search. The bot retrieves relevant information before answering, so every response is based on your actual data, not generic AI knowledge.
What AI models do you use?
Claude, GPT, and other models via OpenRouter. Smart routing picks the best model for each question — fast and cheap for simple queries, powerful for complex ones. This typically reduces API costs by 40-60%.
Can I update the knowledge base myself?
Yes. We provide a simple process to add new documents anytime. The bot learns from new content immediately — no code changes needed.
What if the bot cannot answer a question?
The bot acknowledges when it does not know something rather than making things up. It can escalate to a human agent or collect the customer's contact info for follow-up.
Do I own the bot and infrastructure?
Yes, 100%. Everything is deployed on your infrastructure. You get full source code, documentation, and independence. No monthly platform fees — only standard API costs for the AI models you use.
Ready to Get Started?
Tell us about your business and what you need. We will get back to you within 24 hours with a plan
Get in Touch